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Field Supervisor

Metro Transit Systems is currently seeking a highly experienced Field Supervisor to join our team in the Dallas-Fort Worth (DFW), Houston, Austin, and San Antonio areas. The Field Supervisor will oversee and manage security operations, ensuring the safety and security of client properties and personnel. The ideal candidate will have 5+ years of experience in security, strong leadership skills, and the ability to work flexible shifts.

Key Responsibilities:

  1. Supervise and coordinate security personnel assigned to various client sites, including armed and unarmed security officers, vehicle patrol officers, and other security personnel.

  2. Conduct regular site inspections and patrols to ensure compliance with company policies, procedures, and standards of service.

  3. Monitor security performance and address any issues or concerns, providing guidance, support, and corrective action as needed.

  4. Serve as a point of contact for clients, addressing inquiries, resolving complaints, and providing updates on security operations and incidents.

  5. Conduct training and development sessions for security personnel, including new hire orientation, refresher training, and ongoing skills development.

  6. Assist with scheduling, staffing, and deployment of security personnel to meet client needs and maintain adequate coverage at all times.

  7. Respond to security incidents, emergencies, and alarms as needed, providing leadership and direction to security personnel and coordinating with law enforcement and emergency services as required.

Qualifications:

  • Minimum of 5 years of experience in security, with at least 2 years in a supervisory or leadership role.

  • Commissioned Security Officer License required.

  • Valid driver's license and clean driving record.

  • Ability to work flexible shifts, including nights, weekends, and holidays, as needed.

  • Strong leadership and communication skills, with the ability to motivate and inspire teams to achieve excellence.

  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and security management software.

  • Must possess all necessary duty gear and equipment.

Benefits:

  • Competitive salary commensurate with experience.

  • Company-provided take-home vehicle for work-related use.

  • Comprehensive benefits package, including health insurance and retirement plans.

  • Opportunities for advancement and professional development within the company.

  • Dynamic and collaborative work environment with opportunities to make a meaningful impact in the security industry.

How to Apply: If you meet the qualifications and are interested in joining our team as a Field Supervisor at Metro Transit Systems, please submit your resume and cover letter to [email address] with the subject line "Field Supervisor Application - [City/Area]." We look forward to reviewing your application and considering you for this important leadership role.

At Metro Transit Systems, we are committed to diversity, equity, and inclusion. We welcome applicants from all backgrounds and strive to create a supportive and inclusive workplace for all employees.

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5

Sales Account Manager

Metro Transit Systems is seeking an experienced Sales Account Manager to join our team in the Dallas-Fort Worth (DFW), Houston, Austin, and San Antonio areas. The Sales Account Manager will be responsible for developing and maintaining client relationships, identifying new business opportunities, and driving sales growth in the security services sector.

Key Responsibilities:

  1. Develop and implement sales strategies to achieve revenue targets and expand market presence in the security services industry.

  2. Identify and cultivate relationships with key decision-makers and stakeholders in target industries, including commercial real estate, hospitality, healthcare, retail, and manufacturing.

  3. Conduct sales presentations, proposals, and negotiations with prospective clients, showcasing Metro Security's value proposition and customized security solutions.

  4. Collaborate with internal teams, including operations, marketing, and executive leadership, to develop tailored solutions and address client needs and requirements.

  5. Maintain accurate and up-to-date records of sales activities, client interactions, and pipeline opportunities using CRM software.

  6. Stay informed about industry trends, competitive landscape, and emerging technologies to identify opportunities for innovation and differentiation.

  7. Represent Metro Security at industry events, conferences, and networking forums to promote brand visibility and generate leads.

Qualifications:

  • Minimum of 3 years of experience in security service sales, with a proven track record of success in achieving sales targets and building client relationships.

  • Strong knowledge of the security services industry, including understanding of security solutions, technologies, and best practices.

  • Excellent communication and interpersonal skills, with the ability to build rapport and credibility with clients and colleagues at all levels.

  • Proven ability to develop and execute strategic sales plans, from prospecting and lead generation to closing deals and managing client accounts.

  • Self-motivated and results-driven, with a passion for exceeding customer expectations and driving business growth.

  • Bachelor's degree in business, marketing, or related field preferred.

Valid driver's license and willingness to travel locally as needed

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1

Armed Security Officer

At Metro Transit Systems, our Commercial Security Officers are dedicated to safeguarding commercial properties, businesses, and assets, and contributing to a secure and welcoming environment. Here is a detailed overview of their key responsibilities and qualifications for this position. 

Responsibilities:

 

1. Security Patrol: Conduct regular and thorough patrols of commercial properties to deter criminal activity and ensure a visible security presence.

 

2. Access Control: Professionally manage access to the premises, verifying credentials and authorizations, and welcoming authorized individuals.

 

3. Security Systems: Operate, monitor, and maintain security systems, including CCTV cameras, alarms, and access control systems.

 

4. Emergency Response: Swiftly respond to security breaches, alarms, and emergencies, taking effective actions to mitigate risks and ensure safety.

 

5. Customer Service: Provide assistance, guidance, and information to employees, visitors, and customers, enhancing their experience while maintaining safety.

 

6. Incident Reporting: Maintain a meticulous record of all security incidents and prepare comprehensive incident reports.

 

7. Property Inspection: Conduct thorough inspections of doors, windows, and fencing, promptly identifying signs of damage or tampering.

 

8. Fire Safety: Ensure strict adherence to fire safety regulations and procedures, including conducting fire drills and assisting in evacuations when required.

 

9. Crowd Control: Effectively manage crowds during special events or emergency situations, preserving order and safety.

 

10. Crisis Management: Be well-prepared to respond to various crises, such as medical emergencies, natural disasters, or security threats.

 

Qualifications:

 

1. Licensing: Our Commercial Security Officers hold all requisite security guard and private patrol operator licenses, complying with state or local regulations.

 

2. Training: They have completed extensive security training programs, which include specialized courses in crisis management and emergency response.

 

3. Communication Skills: With effective verbal and written communication skills, our officers can efficiently report incidents and interact with employees, customers, and law enforcement.

 

4. Observational Skills: Their keen observation skills enable them to identify potential security risks and breaches promptly.

 

5. Physical Fitness: Maintaining excellent physical condition ensures that they can effectively patrol properties and respond to emergencies.

 

6. Crisis Management: Our officers have received comprehensive training in crisis management and emergency response procedures.

 

7. Technology Proficiency: They are familiar with the operation of various security equipment, including surveillance cameras and alarms.

 

8. Teamwork: Our officers excel in collaborative work with other security personnel and staff to maintain a secure environment.

 

9. Customer Service: Their customer service skills ensure they interact professionally with clients, customers, and employees.

 

10. Professionalism: Displaying professionalism, reliability, and unwavering integrity in the workplace is a hallmark of our Commercial Security Officers.

 

Our Commercial Security Officers are dedicated to upholding the highest standards of safety and security for commercial properties. Their professionalism and vigilance help prevent security breaches and maintain a safe and welcoming environment for all, reflecting our commitment to ensuring the security of businesses and assets.

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Non-Comission Security Officer

Metro Transit Systems is currently seeking motivated individuals to join our team as Non-Commissioned Security Officers. In this role, you will be responsible for maintaining a safe and secure environment for our clients' premises, employees, and visitors. No prior security experience is necessary, as we provide comprehensive training to all employees.

  1. Report Writing: Maintain accurate and detailed reports of security incidents, patrols, and activities. Document any breaches of security or safety hazards and report them to management promptly.

Qualifications:

  • High school diploma or equivalent required.

  • Strong communication and interpersonal skills.

  • Ability to work effectively both independently and as part of a team.

  • Must be reliable, punctual, and able to follow instructions.

  • No prior security experience necessary; we will provide comprehensive training to all employees.

At Metro Transit Systems, we are committed to diversity, equity, and inclusion. We welcome applicants from all backgrounds and strive to create a supportive and inclusive workplace for all employees.

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Vehicle Patrol Officer

Metro Transit Systems is currently seeking experienced Vehicle Patrol Armed and Unarmed Security Officers to join our team in the Dallas-Fort Worth (DFW), Houston, Austin, and San Antonio areas. The ideal candidates will have a minimum of 3 years of experience in security, with a strong background in vehicle patrol and armed security operations.

Qualifications:

  • Minimum of 3 years of experience in security, with a proven track record in vehicle patrol and armed security operations.

  • Active Texas Level III or Level IV Private Security License required for armed positions.

  • Valid driver's license and clean driving record, with the ability to operate company vehicles safely and responsibly.

  • Strong communication and interpersonal skills, with the ability to interact professionally with clients, colleagues, and members of the public.

  • Ability to work independently and make sound decisions in high-pressure situations, with a commitment to upholding the highest standards of security and professionalism.

  • Flexibility to work various shifts, including nights, weekends, and holidays, as needed.

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